Customer Help

Our premium products and suppliers are from United States and United Kingdom.

Delivery time:

• Handling Time         : 1 – 2 days (Mon – Sat)
• Transit Time             :

- Free Shipping (4 – 8 Days): Free of Costs.

Order Cut of time    : 5.00 P.M. (Mon – Sat)

(GMT-05:00) Eastern Standard Time (New York)

Note: “Please be aware that the delivery times provided are estimated based on data from over 10,000 previous orders. While we strive to meet these estimates, actual delivery times may vary depending on the recipient’s location and the fulfillment center used. Furthermore, given the ongoing pandemic, there may be delays beyond our control. We appreciate your understanding and patience in these uncertain times.”

During your checkout, if you want to ship to different address, just select Ship to a different address and fill the required information there.

Please use our Track Orders Page.

At the time when you pay your order, your credit card information is directly processed by our 128 bit SSL secured and encrypted third party payment gateway.

No, you don’t have to pay sales tax.

Our warehouses are located in United States and United Kingdom, we ship to almost all countries in the world, when you entered your shipping address, our system will inform you whether the shipment is available or not.

For packages lost in transit, all claims must be submitted no later than 3 weeks after the estimated delivery date. But no worries! If your order is confirmed lost in transit by the shipping carrier, we can ship a replacement free of charge. We may ask for your help before doing that, like confirming your shipping address is correct. It would also be good to double check with your local post office to try locating the lost package.